What does ITIL stand for?

ITIL stands for Information Technology Infrastructure Library. This framework provides best practices for IT service management (ITSM) and is designed to align IT services with the needs of the business. ITIL helps organizations enhance service delivery, improve efficiency, and ensure that IT services are of high quality, responsive to the needs of users, and cost-effective.

The concept of ITIL originated in the 1980s as a way to improve the quality of IT services provided by the government in the UK. Since then, it has evolved through several versions and has become a globally recognized standard. The focus on infrastructure in the name reflects the importance of effective management of the IT element that supports an organization's operations.

Understanding ITIL is crucial for professionals in IT management, as it outlines processes, procedures, tasks, and checklists that can be tailored to various organizations, which ultimately helps in managing risks and achieving organizational goals efficiently.