Which statement is true about version 3 of the ITIL exam's definition of the difference between good practice and best practices?

The definition of the difference between good practice and best practices in the context of ITIL version 3 emphasizes that best practices are indeed proven activities that have been successful but have not necessarily reached the status of industry standards. This means that while a practice may be recognized as effective based on successful outcomes, it lacks widespread adoption or acceptance that qualifies it as an industry standard, thereby distinguishing it from best practices.

Conversely, good practices are generally regarded as effective methods but do not carry the same level of proven reliability or prominence in the industry as best practices. This differentiation is crucial in IT governance and management for organizations seeking to implement processes that are effective and influential in their field. Understanding this distinction allows professionals to effectively align their practices with industry standards, driving better outcomes and improved service delivery.